Alerting tenants that a utility will be shut off while work is being done and will be restored when the work is completed.

May be used to inform tenants that a utility will be shut off and address any concerns about the interruption.

This one-page letter provides a clear and efficient method of communicating with tenants or residents who may be affected by an interruption in a utility’s service. Inform tenants about when they can expect the utility to be restored and invite them to call with concerns.

ONE-PAGE FORM ALLOWS YOU TO:

• inform tenants or residents of an interruption in service
• apologize and acknowledge the inconvenience
• invite suggestions to minimize the inconvenience
• suggest tenants or residents prepare for the interruption
• have a standard letter for utility interruptions
• maintain a detailed record of utility interruptions
• use the same form for multiple occurrences
• communicate in clear, concise language

TERMS AND CONDITIONS COVERED:

• date and time of shutoff
• type of utility to be interrupted
• expected duration of shutoff
• effort to minimize disruption

Contents reviewed and approved by attorneys or industry experts