Providing an easy way to clearly communicate your concerns over work not properly completed.

Can be used to spur a contractor or service provider to get your work done to your satisfaction.

You’ve been steaming over the poor quality of a project that an outside contractor has not completed on time or to your specifications. Repeated calls have you hitting a stone wall, and now you’re contemplating sending a letter of complaint. But what do you say and at what level do you express your dissatisfaction? A properly worded letter can help get your problems solved, and do so in a professional way.

These 10 letters do that for you, with each taking your complaint one step further: Start with a polite reminder of unfinished work, and if you still do not receive satisfaction, step up the letters until you end with a letter to the appropriate licensing commission and a formal notice of final action. These are Microsoft® Word documents that you can easily adapt to almost any situation, and each includes help for what to put in each blank.

Vent your frustration by putting it in writing, and find out that the right letter can help when you’ve been wronged.

10 LETTERS INCLUDED WILL ALLOW YOU TO:

• Polite Reminder of Unfinished Work: send notice of your displeasure over a job still not completed
• Polite Letter of Misunderstanding: express your concern over missed connections
• Polite reminder of unsatisfactory work: send notice of your concern about work not properly completed
• Explanation for Being Dissatisfied: expand on the reasons you are not satisfied
• More urgently defining the inconvenience: explain how the poorly completed work is impacting your life
• Terminating the Business Relationship: alert a contractor you no longer need his service
• Stating Action to be Taken: lay out what you are planning to do to get satisfaction
• Hiring Another Professional: tell a contractor you are using someone else to get the job finished
• Letter to Licensing Commission: complain to the appropriate state, local or federal licensing commission
• Final Notification of Action: indicate this is the last letter and spell out what you are planning to do

TERMS AND CONDITIONS COVERED INCLUDE:

• restatement of scope of work
• restatement of agreed schedule
• options for correction of poor work
• scheduling misunderstandings
• why work is unsatisfactory
• contact, phone numbers, dates and times for completion of work
• explanation of why uncompleted work is dangerous
• request for refund
• notification of possible legal action
• details of replacement contractor successfully completing the job
• specifics of contractor and complaint to a licensing commission
• final warning before going to court

Available as: downloadable letters collection

All contents reviewed and approved by experts.